Effective Date: September 30, 2026
Prime Services respects your privacy and is committed to protecting the personal information you provide when using our website, requesting service, or communicating with our team. This Privacy Policy explains what information we may collect, how we use it, and how information related to website activity may be processed.
Information We Collect
We may collect information that you voluntarily provide when you contact Prime Services, submit a form, request an estimate, schedule service, or otherwise communicate with us.
This information may include:
- Name
- Phone number
- Email address
- Service address
- Information about the service you are requesting
- Appointment or scheduling information
- Messages or other information you submit through the website
Some customer and service-request information may be stored electronically in a database used to operate the website and manage customer requests.
How We Use Your Information
Information you provide may be used to:
- Respond to questions or service requests
- Schedule plumbing, electrical, or HVAC services
- Contact you regarding an appointment or requested service
- Prepare estimates or provide information about our services
- Maintain records related to customer requests
- Improve our website and customer experience
- Measure the effectiveness of our advertising and marketing
Prime Services does not sell, rent, or distribute your personal information to third parties for their independent marketing purposes.
Website Analytics
Our website may use analytics services, including Google Analytics, to better understand how visitors use the site.
These services may collect information such as pages visited, approximate location, device and browser information, referral sources, interactions with the website, and other usage data.
This information helps us understand how our website is being used and where we can improve it.
Google Ads
Prime Services may use Google Ads to advertise our services and measure the effectiveness of those advertisements.
Google and related technologies may use cookies or similar technologies to understand whether someone interacted with an advertisement, visited our website, or completed certain actions after seeing an ad. This may also be used for remarketing or advertising measurement where enabled.
You can learn more about Google's privacy practices and advertising controls through Google's Privacy & Terms.
Meta Advertising
Prime Services may advertise through Meta platforms, including Facebook and Instagram.
Our website may use Meta technologies, such as the Meta Pixel, to measure advertising performance and understand how visitors interact with our website after seeing or clicking an advertisement. These technologies may use cookies or similar identifiers as permitted by your browser and privacy settings.
Information processed by Meta is subject to Meta's Privacy Policy.
Cookies and Similar Technologies
Our website and third-party services may use cookies, pixels, tags, and similar technologies.
These technologies can help the website function properly, measure website traffic, remember certain preferences, and evaluate advertising performance.
Your browser may allow you to block or delete cookies. Doing so may affect certain website features or the way advertising and analytics services function.
How We Store and Protect Information
Some information submitted through our website may be stored in an online database or other systems used to operate Prime Services.
We take reasonable steps to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, database, or electronic storage system can guarantee absolute security.
Service Providers
Prime Services may use trusted service providers to operate our website and business. This may include website hosting, database services, analytics, advertising, scheduling, communications, or other technology providers.
These providers may process information as necessary to perform services for Prime Services. This is different from selling or distributing customer information for unrelated marketing purposes.
Links to Other Websites
Our website may contain links to third-party websites or services. Prime Services does not control the privacy practices of those websites. You should review the privacy policy of any third-party site you choose to visit.
Children's Privacy
Our website and home services are not directed toward children. We do not knowingly collect personal information from children through the website for the purpose of providing services directly to them.
Your Privacy Choices
You may contact Prime Services if you have questions about personal information you have submitted through our website or want to request that information be corrected or deleted, subject to any information we need to retain for legitimate business, legal, or recordkeeping purposes.
You can also manage cookies and certain tracking technologies through your browser settings and the privacy controls offered by Google, Meta, and other applicable services.
Changes to This Privacy Policy
Prime Services may update this Privacy Policy as our website, technology, advertising practices, or services change. Any revised policy will be posted on this page with an updated effective date.
Contact Prime Services
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact:
Prime Services
Royse City, Texas
Phone: (972) 832-6121
Website: callprimeservices.com